We hope that you love your new Twin XL bedding. However, if it’s not everything you dreamt about, we want to make it right.

If you have questions, concerns or are dissatisfied with your purchase in any way:
1) Please give our friendly customer service team a call at 888-649-6609 or
2) Send an email to orders@twinxl.com or

We accept returns or exchanges within 30 days of receiving your purchase. Products must be unopened, unused, unwashed and in their original condition, and the original packing slip must be included. A 15-25% restocking fee may be applied. Unfortunately, we are unable to refund your shipping or return shipping fees.

Please note that care instructions state “wash before using”. We ask that you ensure your order is clear of any defects when received and before washing.