Your Twin Extra Long Questions Answered

All of your product questions answered! If you have questions about your account, shipping, returns, or billing, please visit our account support page. If you don’t see answers to your product questions, our friendly customer service team would love to help out. They can be reached here or by calling (888) 894-6951.

Extra Long Bedding 101

How long is an Extra Long Twin bed?

What are the dimensions of a Full Extra Long mattress?

What is a Split King bed?

Where are Twin Extra Long beds commonly used?

Where can I buy Extra Long Bedding?


What thread count is microfiber?

How deep are your fitted sheets?

How do I wash my new bedding?

Will my bedding shrink?

What is your return policy?


How many pillowcases does the bed-in-a-bag come with?

Does your bed-in-a-bag come with a bed skirt?

Is the comforter machine washable?

Is the comforter all season?

Mattress Pads

How thick is the reversible mattress pad?

What do you mean by reversible mattress pad?

Will you mattress pads keep me cool?

Does the fill clump?

Will it fit extra thick mattresses?

Are your mattress pads machine washable?


How many pillows come in a package?

How big are the memory foam pillows?

How big are the down alternative pillows?

Can I wash my pillows?

What should I do if my memory foam pillow becomes flat?

Are your pillows safe?